This afternoon, the web filtering software stopped working. The service wouldn’t start, complaining about some sort of database error.

So I went through the process of creating a new database, and it the service still wouldn’t start. Tried that several times, no joy. Deleted the new databases, recreated them with different names, still no joy.

By this time it was 440pm, and a call to the tech support line went unanswered, as they close at 500pm. I tried several other tricks, but still no joy.

The database exists on the SQL server. The web filter server shows connections to the database (with a NETSTAT command), but the service still won’t start.

I’m toying with the idea of removing and reinstalling the web filter program. Or rebuilding the SQL server. But that won’t happen until tomorrow morning. I could do it from home, but too tired to go through the effort.

Besides, I want to see what the vendor tech support tries to do.